Last updated: December 27, 2025

Dare to Dream Apparel operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Dare to Dream Apparel is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at info@daretodreamapparel.com or contact us at De Tichel 133, Heerlen, 6417 RE, NL. For the purpose of applicable data protection laws, we are the data controller of your personal information.

This website is operated by Dare to Dream Apparel. Throughout the site, the terms "we", "us" and "our" refer to Dare to Dream Apparel. Dare to Dream Apparel offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or content contributors.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site. The age of majority is considered 18 years or older unless otherwise required by local law.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

All product claims regarding performance, fit, or durability are general guidelines and may vary depending on the individual. We encourage customers to refer to sizing charts and product care instructions for best results.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Orders may be canceled if suspected of fraud or abuse of the system.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.

We are and shall be under no obligation: (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code; (g) to spam, phish, or scrape; (h) for any obscene or immoral purpose; or (i) to interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind.

In no case shall Dare to Dream Apparel, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured using the Service.

We shall not be held liable for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, labor strikes, pandemics, or governmental actions.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Dare to Dream Apparel and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third-party.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands. All disputes shall be submitted to the competent court in Amsterdam, the Netherlands.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates to our website. Your continued use of or access to our site or the Service following the posting of any changes constitutes acceptance of those changes.

Your time is now. We're here to support your journey, on your terms.

Shipping Locations

We currently ship within the Netherlands and to selected international destinations within Europe.

Availability may vary by country and is shown at checkout.

For questions about specific delivery regions, feel free to reach out to us at info@daretodreamapparel.com.

Processing & Delivery Times

Orders are typically processed and shipped within 1–2 working days after purchase.

Orders placed before 15:00 (CET) are often shipped the same day.

Estimated delivery times via PostNL, DHL and DPD:

• Netherlands & Belgium: 1–2 working days
• Other EU countries: 2–6 working days

Delivery times are estimates and may vary due to carrier delays, peak periods, or external factors.

All shipments include a track & trace code, which is provided via email once your order has been dispatched.

Shipping Costs

• National shipping (NL): Flat rate of €6
• Free shipping: Available on national orders over €85
• International shipping: Rates vary by country and are automatically calculated at checkout

For large or special shipments, contact us via email or DM us on Instagram @daretodream.apparel

Shipping Providers

We ship via trusted carriers including PostNL, DHL, and DPD.

All parcels are sent with a trackable service.

Customs, Duties & Taxes (for international orders)

For orders within the European Union, no customs duties or import taxes apply.

Lost or Damaged Packages

While we do our best to ensure smooth delivery, Dare to Dream Apparel is not liable for packages that are lost or damaged in transit. However, we will always support you in contacting the shipping carrier to try and resolve the issue.

• Shipping issues must be reported to us within 7 working days after shipment
• We do not offer refunds or replacements for lost parcels once marked as delivered by the carrier

Need help?

For any shipping-related questions, email us at info@daretodreamapparel.com

or send us a message on Instagram: @daretodream_apparel

We believe in bold moves, not regrets. If something doesn't feel right, we've got your back. At Dare to Dream Apparel, we make returns easy — because your time is now.

Right of Withdrawal

You have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason.

The withdrawal period expires 14 days after the day you receive the goods.

To exercise your right of withdrawal, please inform us by emailing info@daretodreamapparel.com, stating your order number and your intention to return the item(s).

Return Conditions

• Returns must be initiated within 14 days of receiving your order
• Items must be unworn, unwashed, and returned with original tags and packaging
• For hygiene reasons, items showing signs of wear such as deodorant marks, sweat, or odor may be refused or refunded partially.
• You may try on items to assess fit and quality, as you would in a physical store
• If an item shows signs of wear beyond normal inspection, we may apply a reduction in the refund amount due to loss of value
• Discounted or promotional items are eligible for return
• We provide a prepaid return label for your convenience
• We do not offer direct exchanges — please place a new order once your return has been processed

Return Shipping

Return shipping costs are covered by Dare to Dream Apparel for standard returns.

We will provide you with a prepaid return label and return instructions after your return request has been approved

Refunds

• Refunds are issued to the original payment method
• Once we have received and inspected your return, we will process your refund
• Refunds are completed within 14 days after we are informed of your withdrawal
• We may withhold the refund until we have received the returned item(s) or you have provided proof of return
• When returning the entire order, the standard outbound shipping costs of the original order will also be refunded

How to Start a Return

1. Send an email to info@daretodreamapparel.com with your order number and request for return
2. You will receive a prepaid return shipping label and detailed instructions
3. Print the label, attach it to your package, and drop it off at the designated carrier
4. Once we receive and inspect your return, your refund will be processed automatically

Questions?

For any questions or concerns, feel free to contact us at info@daretodreamapparel.com

We're here to help you keep moving forward.

We're here to help. If you have a question about your order, need help with sizing or want to get in touch for any other reason, we're available and happy to assist. We typically respond within one business day.

Email

For general inquiries, order support or return questions:

info@daretodreamapparel.com

WhatsApp

You can reach us during business hours (Monday to Friday, 10:00–17:00 CET):

+31 6 51272570

+31 6 42958785

Address

Dare to Dream Apparel
De Tichel 133
6417 RE Heerlen
The Netherlands

Instagram

Send us a direct message via Instagram:

@daretodream_apparel

Company Information

Chamber of Commerce (KvK): 91560284

VAT / Tax ID: NL865695878B01

Need help with a return or delivery?

Visit our Return Policy and Shipping Policy for details, or reach out directly via email.

Legal Disclosure in accordance with EU consumer regulations

Dare to Dream Apparel
De Tichel 133
6417 RE Heerlen
The Netherlands

Telephone: +31 6 51272570 / +31 6 42958785
Email: info@daretodreamapparel.com
Website: www.daretodreamapparel.com

VAT ID: NL865695878B01
Chamber of Commerce (KvK): 91560284

Responsible for content:
Dare to Dream Apparel

Online Dispute Resolution (ODR)

The European Commission provides a platform for online dispute resolution (ODR), which you can access at:

https://ec.europa.eu/consumers/odr

We are not obliged and not willing to participate in a dispute resolution procedure before a consumer arbitration board.

Copyright and Trademarks

All content and materials on this website, including images, logos, product names, and design, are the intellectual property of Dare to Dream Apparel and may not be used or reproduced without written permission.

Disclaimer

We take the utmost care in creating and updating the content of our website. However, we do not guarantee the completeness, accuracy or timeliness of the content provided. Access to and use of this website is at your own risk.